| Issue |
J Dentofacial Anom Orthod
Volume 21, Number 4, December 2018
|
|
|---|---|---|
| Article Number | 406 | |
| Number of page(s) | 9 | |
| DOI | https://doi.org/10.1051/odfen/2018094 | |
| Published online | 21 December 2018 | |
Transform your human resources processes to improve your patient’s care, quality, and results
Former directors of companies and managers
Albert Boukhobza – 11, allée des Hêtres – 78350 Jouy-en-Josas – France E-mail: a.boukhobza@connecsens.com
Received:
14
January
2018
Accepted:
21
March
2018
The purpose of this article is to identify what are the human resources processes to be implemented in orthodontic practices to both improve the management of patients, but also the profitability of the structure in terms of both organization and financial.
The work on the cohesion of the teams will create a collective commitment which depends on the one hand on the quality of the recruitment of the employees, and then on the motivation levers set up within the teams and maintained over time. In the teams the intergenerational collaboration must be managed and optimized.
On the other hand, the orthodontist leader must have a clear strategy and clear objectives to be able to communicate effectively. He must also know the communication tools according to the circumstances to convey the messages he needs.
Key words: Management / strategy / HR process / time management / organization / motivation / cohesion / change / recruitment / integration / engagement / loyalty / “intergenerational” / profitability / communication / trust / sense / decision / control / anticipation / emotional intelligence
© The authors
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.